Part Time Sales Associate - Victoria Gardens

Dr. Martens; Rancho Cucamonga (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Retail Sales Associate, where your passion for footwear and customer service will shine. In this dynamic role, you’ll engage with customers daily, showcasing your knowledge of the brand while achieving personal sales goals. You’ll thrive in a team-oriented environment, ensuring that every customer leaves satisfied. Enjoy a generous employee discount, flexible spending accounts, and a supportive workplace culture that values integrity, professionalism, and teamwork. If you’re ready to make a difference and grow with a brand that’s all about individuality, this is the opportunity for you.

Benefits

65% Employee Discount on Footwear

50% Employee Discount on Accessories

Transit and Parking Flexible Spending Accounts

PTO and Sick Time

401(k) with Employer Match

Paid Volunteer Hours

Employee Assistance Program

Qualifications

• Previous retail sales experience, preferably in footwear or fashion apparel.
• Excellent interpersonal skills and ability to communicate clearly and professionally.

Responsibilities

• Deliver exceptional customer service by greeting store customers and offering product knowledge.
• Process sales transactions accurately and promptly.

Skills

Retail Sales Experience

Interpersonal Skills

Basic Math Skills

MS Office Proficiency

Detail Oriented

Tools

Retail/Register Systems

Computerized Inventory Systems

MPOS

Job description

THE STUFF THAT SETS YOU APART

You understand that as a Retail Sales Associate you are the face of our brand, displaying knowledge and passion for our product as you interface with our customers daily. You are results driven and motivated to achieve sales goals. You are a team player who thrives in a team-selling environment. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens’ footprint in the Americas region.

THE GIG

Selling Dr. Martens’ brand footwear, apparel, and accessories; and achieving personal sales goals and Key Performance (KPI) targets as set forth by Store Manager.

• Delivering exceptional customer service by greeting store customers, offering product and brand knowledge, and helping to ensure and maximize sell-through, as needed.
• Processing sales transactions accurately and promptly, meeting cash register systems requirements.
• Organizing and maintaining merchandise to meet Brand Marketing guidelines and enhance product appeal.
• Replenishing the flow of merchandise from the stockroom to the sales floor.
• Cleaning and maintaining retail store front, stock room, and all employee areas, including dusting, cleaning mirrors, and vacuuming.

YOUR FUNDAMENTAL QUALITIES

It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:

• Previous retail sales experience, preferably in footwear or fashion apparel.
• Experience in contributing to business goals and Key Performance Indicators (KPI) in a team environment, preferably in retail.
• Excellent interpersonal skills and ability to communicate clearly and professionally in a team environment. Multilingual a plus.
• Demonstrated understanding of basic math, including ability to calculate percentages required and ability to count back change.
• Proficient in MS Office programs, retail/register systems, web-based programs, and computerized inventory systems preferred. Experience with MPOS is a plus.
• Ability to use initiative to accomplish tasks and detail oriented.
• Willingness to work evenings, weekends, and holidays.
• Punctual in adherence to scheduled shift times.
• Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs.
• International/domestic travel not required, 0 % of travel.
• Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.

WHAT'S IN IT FOR YOU?

• Welcome to the brand pair of Docs
• Employee discount of 65% off footwear and 50% on accessories
• Rock the latest style with our seasonal pairs
• Transit and parking flexible spending accounts
• PTO and Sick Time
• Our Employee Assistance Program – for when times might get tough
• 401(k) Pre-Tax and Roth Retirement Savings Plans with employer match
• DM Foundation, supporting and empowering our communities around the world
• Paid Volunteer Hours

PAY DETAILS

• $19.00 per hour

We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at [e-mail] and we will work with you to meet your accessibility needs.

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.