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A leading company in maternity fashion is seeking customer-focused individuals for part-time roles in their Soho store. The role involves assisting customers, managing sales transactions, and maintaining store operations. Ideal candidates will have strong customer service skills and a passion for helping others.
About Seraphine
At Seraphine, we dress women through the most exciting transition of their lives: pregnancy. After more than two decades of redefining pregnancy dressing, we continue to push the boundaries of what maternity fashion is, and can be
We believe women deserve to feel like their best, most confident selves during pregnancy, so we create elevated pieces that feel like a natural extension of their existing personal style. Because a pregnancy wardrobe should be more than just functional. It should be aspirational, enjoyable to wear, and loved.
We call it life changing style.
Workplace & Culture
We’re driven by innovation and a passion for excellence in everything we do. We value resourcefulness, dependability, and diverse perspectives – fostering a culture where individuals play to their strengths to achieve market-leading results. At every level, our team is committed to building a collaborative workplace where everyone feels valued, respected, and empowered to thrive. We do what we love and invite exceptional individuals from all backgrounds to join us on this exciting journey.
Location: Soho -464 W Broadway, New York, NY 10012
Payrate: $20/hour
Hours: 16–20 hours per week
Availability: Must be available Thursdays, Fridays, and some weekends (schedule subject to change)
Main Responsibilities:
Customer Service and Sales:
• Greeting and assisting customers: Welcoming customers, offering assistance, and answering their questions about products and store policies.
• Product knowledge: Being knowledgeable about the products offered, including features, benefits, and uses.
• Making recommendations: Suggesting products that meet customer needs and preferences.
• Handling sales transactions: Operating a point-of-sale (POS) system, processing payments, and issuing receipts.
• Handling returns and exchanges: Processing returns and exchanges according to store policies.
• Promoting sales and promotions: Informing customers about current sales, promotions, and loyalty programs.
• Building customer relationships: Developing rapport with customers to foster repeat business.
• Meet or Exceed sales Goals Consistently: Build and maintain strong customer relationships by providing excellent service and product knowledge. Stay up to date ...
Store Operations:
• Maintaining a clean and organized store environment:
Stocking shelves, arranging displays, and ensuring the store is tidy and visually appealing.
• Inventory management:
Assisting with inventory tasks, such as receiving shipments, conducting stock counts, and reporting low stock levels.
• Following company policies and procedures:
Adhering to company policies regarding customer service, sales practices, and store operations.
• Teamwork:
Collaborating with other team members to achieve sales goals and provide excellent customer service.