Part Time Sales Associate - Mall of New Hampshire

Build-A-Bear Workshop; Manchester (NH); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop is seeking Bear Builder associates who are fun, easy-going, team-oriented individuals to engage with guests and help them create their personalized furry friends, providing a memorable and enjoyable experience for everyone who visits.

In this role you will deliver exceptional guest service, demonstrate genuine enthusiasm for the brand, maintain a warm atmosphere, uphold brand standards, and collaborate with the team to ensure every guest leaves satisfied and eager to return.

Qualifications

• High school diploma or GED required.
• Strong guest service and communication skills.
• Ability to work in a retail environment.

Responsibilities

• Assist guests in creating personalized products.
• Provide enthusiastic, brand-aligned guest engagement.
• Create a warm, inclusive atmosphere for guests.
• Uphold brand standards and store policies.
• Support team to achieve department objectives.

Skills

Guest service

Interpersonal skills

Teamwork

Flexibility

Education

High School Diploma or GED

Associate's degree in business or related field

Job description

Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful

Required Qualifications

• High school diploma or GED equivalent

Preferred Qualifications

• Associate’s (or higher) degree in business, management, or a related field

Behavioral Traits For Success

• Possesses a “How Can I Help” attitude
• Enjoys meeting and interacting with new people
• Dependable and flexible
• Models personal and professional integrity
• Naturally warm and fun-loving
• Ability to remain calm under challenging circumstances

Working Environment

• Active retail store leadership requires the ability to sit, stand, and move around for duration of shift
• Work environments include indoor/outdoor malls, strip centers, and other retail locations
• Lift > 25 pounds

Your Performance Will Be Measured On

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.

• Decision-making, judgment, and execution
• Ability to create an Experience First culture for guests and associates
• Achievement of assigned goals
• Consistent execution of operational standards
• Stakeholder feedback

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.