Part-Time Sales Associate - Johnson Creek, WI

89th & Madison; Johnson Creek (WI); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Sick leave

Product discounts

Wellness programs

Monthly bonus

Job summary

89th & Madison is seeking a friendly Sales Associate to energize our store floor with style, product knowledge, and a welcoming vibe. You’ll connect with customers, guide them to personalized looks, and collaborate with teammates to deliver a seamless shopping experience.

In this role you’ll handle stock, assist with displays, process POS transactions, and contribute to keeping the store clean and inviting. A positive attitude and strong customer service focus are essential.

Qualifications

• Previous retail sales experience required.
• Strong customer service skills and a positive attitude.
• English proficiency and basic math ability.

Responsibilities

• Deliver excellent sales service to customers.
• Greet customers and answer questions to guide purchase decisions.
• Achieve department sales goals on a monthly, quarterly, and yearly basis.
• Go the extra mile to drive sales and maintain store appearance.
• Keep stock in good order and present areas for customers.
• Engage with customers in store and identify needs.
• Know product options and provide recommendations.
• Process POS transactions accurately.
• Cross-sell products to customers.
• Handle returns and exchanges professionally.
• Collaborate with team to ensure quality customer service.
• Build trust with customers and assist with shipments as needed.

Skills

Sales experience

Customer service

POS transactions

Inventory procedures

Communication

English

Math skills

Flexibility

Job description

As a Sales Associate you are influencing the sales floor with your unique style, passion for the product, and welcoming energy. Your focus is on creating genuine connections with customers and guiding them to find their personalized look. Collaborating with team members and managers, you drive business success. Beyond fostering connections, you actively contribute to tasks like stocking and cleaning, ensuring a seamless customer experience. Your commitment to a collaborative, kind, and inclusive energy on the sales floor contributes to an overall positive and dynamic store environment.

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly, and yearly basis
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Stock and process shipment as needed

• Proven work experience as a Retail Sales Associate, Sales Representative, or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts, which may include nights, weekends, and holidays
• Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs

• Sick Day allowance for unforeseen health needs.
• Attractive Discounts on products.
• Employee Wellness programs to promote a healthy work-life balance.
• Monthly Bonus incentives to recognize and reward outstanding performance.