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5.11, based in Virginia Beach, VA, is seeking a Service Specialist to deliver an exceptional customer experience and connect customers with the gear they need. You’ll share your passion for tactical, outdoor, and performance-driven products while supporting merchandising, stocking, and store presentation.
Join a team that thrives on collaboration, results, and adventure—with opportunities to learn, grow, and advance within the company.
Born in Yosemite, forged in Quantico and built for adventure. 5.11 is a purpose-driven lifestyle brand, rooted in performance, durability, and versatility. Since 1979, we’ve created gear and apparel for people who live life without limits, delivering gear and apparel that empower them to push boundaries every day.
The Sales Associate, known in our stores as a Service Specialist, brings energy, product knowledge, and a customer-first mindset to the floor. You’ll create exceptional experiences, connect customers with the gear they need, and be a key part of a team that thrives on performance and purpose. Every interaction matters, you’ll share your expertise, support daily store operations, and ensure the store is organized, energized, and ready for anything. This role is a chance to grow your skills, deepen your product knowledge, and contribute to a team that values collaboration, results, and adventure.
Pay Range: $13.30-$16.00 per hour
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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