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5.11 is seeking a Service Specialist to deliver an exceptional customer experience in our Phoenix store. You will connect customers with tactical, outdoor, and performance gear and help keep the store energized and well-presented.
The role emphasizes sharing product knowledge, supporting merchandising, and collaborating with teammates to hit sales goals while growing within the company. Expect a dynamic, adventure-driven environment with employee discounts and growth opportunities.
Born in Yosemite, forged in Quantico and built for adventure. 5.11 is a purpose-driven lifestyle brand, rooted in performance, durability, and versatility. Since 1979, we’ve created gear and apparel for people who live life without limits, delivering gear and apparel that empower them to push boundaries every day.
The Sales Associate, known in our stores as a Service Specialist, brings energy, product knowledge, and a customer-first mindset to the floor. You’ll create exceptional experiences, connect customers with the gear they need, and be a key part of a team that thrives on performance and purpose. Every interaction matters, you’ll share your expertise, support daily store operations, and ensure the store is organized, energized, and ready for anything. This role is a chance to grow your skills, deepen your product knowledge, and contribute to a team that values collaboration, results, and adventure.
What You’ll Do:
What We’re Looking For:
Pay Range: $15.15-$16.50 per hour