Part-Time Sales Associate

5.11; Shenandoah (DE); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Growth opportunities

Adventure culture

Job summary

5.11 is seeking a Service Specialist to energize the sales floor and help customers find the gear that fits their needs. You’ll share product knowledge, connect customers with the right equipment, and contribute to a team that thrives on performance and adventure.

This role offers growth through learning, flexible scheduling, and employee discounts, with a pay range of $16.90 to $18.68 per hour. Join a team dedicated to delivering exceptional experiences.

Qualifications

• Customer service or sales experience is a plus.
• Passion for tactical, outdoor, or fitness gear.
• Energetic, eager to learn, and ready to help customers.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Share knowledge and passion for tactical, outdoor, and performance-driven products.
• Support merchandising, stocking, and store presentation.
• Collaborate with teammates to achieve sales goals and keep the store running smoothly.

Skills

Customer service

Sales experience

Product knowledge

Team collaboration

Job description

Born in Yosemite, forged in Quantico and built for adventure. 5.11 is a purpose-driven lifestyle brand, rooted in performance, durability, and versatility. Since 1979, we’ve created gear and apparel for people who live life without limits, delivering gear and apparel that empower them to push boundaries every day.

The Sales Associate, known in our stores as a Service Specialist, brings energy, product knowledge, and a customer-first mindset to the floor. You’ll create exceptional experiences, connect customers with the gear they need, and be a key part of a team that thrives on performance and purpose. Every interaction matters, you’ll share your expertise, support daily store operations, and ensure the store is organized, energized, and ready for anything. This role is a chance to grow your skills, deepen your product knowledge, and contribute to a team that values collaboration, results, and adventure.

What You’ll Do:

• Deliver an exceptional 5.11 EDGE customer experience.
• Share your knowledge and passion for tactical, outdoor, and performance-driven products.
• Support merchandising, stocking, and maintaining an organized, well-presented store.
• Collaborate with teammates to achieve sales goals and keep the store running smoothly.

What We’re Looking For:

• Empowered, enthusiastic, and eager to learn.
• Passion for tactical, outdoor, or fitness gear.
• Customer service, or sales experience a plus.

Perks & Opportunities:

• Employee discounts on 5.11 gear.
• Flexible schedule and supportive team environment.
• Opportunities to learn, grow, and advance within the company.
• A workplace built on purpose, performance, and adventure.

Pay Range: $16.90-$18.68 per hour