Part-Time Sales Associate

5.11, Inc.; Phoenix (AZ); On-site; USD 2,066,000 - 2,342,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

5.11, Inc. is seeking a Service Specialist in Phoenix to deliver an exceptional customer experience and connect customers with the gear they need.

You will share your passion for tactical, outdoor, and performance-driven products while helping maintain an organized store and supporting daily operations. The role emphasizes strong product knowledge, energetic teamwork, and a customer-first mindset, with opportunities to grow within the company and engage in a supportive, purpose-driven

Qualifications

• Strong customer service and communication skills.
• Ability to convey product knowledge and recommendations.
• Team-oriented with a track record of supporting store goals.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Share knowledge and passion for tactical, outdoor, and performance-driven products.
• Support merchandising, stocking, and maintaining an organized, well-presented store.
• Collaborate with teammates to achieve sales goals and keep the store running smoothly.

Skills

Customer service

Product knowledge

Sales

Team collaboration

Job description

Born in Yosemite, forged in Quantico and built for adventure. 5.11 is a purpose-driven lifestyle brand, rooted in performance, durability, and versatility. Since 1979, we’ve created gear and apparel for people who live life without limits, delivering gear and apparel that empower them to push boundaries every day.

The Sales Associate, known in our stores as a Service Specialist, brings energy, product knowledge, and a customer-first mindset to the floor. You’ll create exceptional experiences, connect customers with the gear they need, and be a key part of a team that thrives on performance and purpose. Every interaction matters, you’ll share your expertise, support daily store operations, and ensure the store is organized, energized, and ready for anything. This role is a chance to grow your skills, deepen your product knowledge, and contribute to a team that values collaboration, results, and adventure.

What You’ll Do:

• Deliver an exceptional 5.11 EDGE customer experience.
• Share your knowledge and passion for tactical, outdoor, and performance-driven products.
• Support merchandising, stocking, and maintaining an organized, well-presented store.
• Collaborate with teammates to achieve sales goals and keep the store running smoothly.

What We’re Looking For:

• Empowered, enthusiastic, and eager to learn.
• Passion for tactical, outdoor, or fitness gear.
• Employee discounts on 5.11 gear.
• Flexible schedule and supportive team environment.
• Opportunities to learn, grow, and advance within the company.
• A workplace built on purpose, performance, and adventure.

Pay Range: $15.15-$16.50 per hour

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.