Part-Time Sales Associate

MINISO USA; Palo Alto (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

MINISO USA in Palo Alto is seeking a friendly Sales Associate to deliver outstanding customer experience. You will greet customers, assess needs, provide personalized recommendations, promote membership, and help drive store sales with enthusiasm.

You will maintain attractive displays, process transactions at the POS, restock inventory, and support promotions. The role requires good communication, basic math, and a flexible schedule including weekends; prior retail experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Retail sales experience preferred.
• Strong communication and customer service skills.
• Basic math ability required.
• Ability to work flexible schedule, including weekends and evenings.

Responsibilities

• Greet and assist customers, manage multiple customers efficiently.
• Identify needs, provide personalized recommendations.
• Promote membership program and suggestive selling.
• Maintain displays and store visuals.
• Process sales transactions with POS.
• Restock and organize inventory.
• Maintain clean, professional store environment.
• Participate in promotions and events.
• Access and organize stock in high storage areas safely.
• Ensure a flexible schedule including evenings, weekends, and travel as necessary.
• Strong communication and customer-service orientation.
• Basic math ability.

Skills

Customer service

Communication

Mathematics basics

Retail experience

Education

High School Diploma or equivalent

Job description

The Sales Associate is at the heart of delivering outstanding customer experience, consistently providing exceptional service that exceeds expectations. By engaging with customers, identifying their needs, offering personalized recommendations, and promoting the store's membership program, this individual will play a key role in driving sales performance and ensuring the store’s success. This individual must have the ability to connect with customers, maintain a positive and welcoming environment, and promote the store’s products will directly contribute to creating memorable shopping experiences with enthusiasm and energy.

• Promptly greet and assist customers Acknowledge their presence immediately, offer assistance, and efficiently manage multiple customers at once
• Anticipate and fulfill customer needs Utilize product knowledge to assess customer preferences, answer questions, guide them to relevant merchandise, and provide tailored recommendations.
• Utilize suggestive selling techniques while staying knowledgeable about product availability
• Maintain the store’s visual merchandising standards by keeping product displays organized and attractive.
• Process sales transactions accurately and efficiently using point-of-sale systems.
• Execute inventory management tasks including restocking and product organization.
• Demonstrate comprehensive product knowledge to effectively recommend and sell merchandise.
• Maintain a clean and professional store environment.
• Participate in store promotions and sales events to support overall business objectives.
• Ability to access and organize stock in high storage areas, ensuring efficient retrieval and placement while following safety protocols.
• Available to work a flexible schedule that supports the business, including days, evenings, weekends, and potential overnight shifts and travel as necessary.
• Strong communication skills.
• Strong customer service orientation.
• Basic math abilities are a must.
• High School Diploma or equivalent required.
• Retail sales experience preferred.

USD $18.70 - USD $18.70 /Hr.