Part Time Sales Ambassador - Maine Mall

Lush North America; South Portland (ME); On-site; USD 10,000 - 60,000; Part time

Job summary

Ein etabliertes Unternehmen sucht einen Teilzeit-Verkaufsbotschafter, der leidenschaftlich für Hautpflege und natürliche Schönheit ist. In dieser Rolle bieten Sie außergewöhnlichen Kundenservice und helfen dabei, die Verkaufsziele zu übertreffen, während Sie eine einladende und inklusive Umgebung schaffen. Sie werden Teil eines dynamischen Teams, das sich für ethische Praktiken und die Förderung der Marke einsetzt. Wenn Sie eine positive Auswirkung auf die Kunden und die Gemeinschaft haben möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Exzellente Kundenservicefähigkeiten und Flexibilität in einem schnelllebigen Umfeld.
• Wissen und Leidenschaft für Hautpflege und natürliche Schönheit.

Responsibilities

• Verantwortung für den Umsatz und die Kundenbindung durch herausragenden Service.
• Förderung der Markenwerte und Beteiligung an Gemeinschaftsinitiativen.

Skills

Kundenservice

Flexibilität

Wissen über Hautpflege

Problem-Lösungsfähigkeiten

Job description

Position: Part Time Sales Ambassador

Weekly: 20-29 hours

Interview Plan

Sales Ambassador

Sales Ambassadors at Lush are experts in product and brand knowledge, providing exceptional customer consultations and product demonstrations. They cultivate strong team relationships and contribute to shop excellence in sales and operations. On the shop floor, they surpass daily sales goals while creating a fun and inclusive environment that encourages repeat visits.

Put yourself in the customer's shoes to understand what makes their day. Offer personalized product recommendations and share your expertise to create memorable experiences for every shopper.

For our Sales Ambassadors, it’s about making a positive impact on the world, one bar at a time!

Responsibilities

Sales and Customer Experience

• Driving Sales: Use StoreForce dashboard results and feedback to exceed sales goals. Take ownership of your results and contribute to the store’s overall sales growth.
• Customer Experience: Deliver a world-class experience by connecting with customers, listening attentively, and demonstrating product benefits. Aim to make each customer’s day and leave the store better than you found it.
• Building the Brand: Educate customers on our brand values, including Fighting Animal Testing, Ethical Buying, and others. Promote community engagement through store events and initiatives to attract traffic and inspire others.
• Product Passion: Continuously expand your product knowledge through ongoing learning to confidently recommend products tailored to customer needs.

Team Involvement

• Development: Use available resources to develop sales techniques and product knowledge. Seek feedback and opportunities for growth.
• Diversity, Equity, Inclusion, and Belonging: Foster open communication, listen to team members’ perspectives, and promote a sense of belonging and collaboration.

Operational Excellence

• Time and Attendance: Be punctual, reliable, and engaged. Participate actively in team activities and stay informed about company updates.
• Visuals and Merchandising: Keep the store clean, organized, and visually appealing to enhance shopping experiences.
• Stock and Inventory: Adjust product displays based on sales data to improve customer engagement.
• Policies and Procedures: Follow standards for store opening/closing, product integrity, workplace respect, and safety.

Qualifications

Required

• Excellent customer service skills
• Flexibility in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethics
• Availability to work evenings, weekends, and holidays

Preferred

• Experience with consultation-based service
• Problem-solving skills
• Teamwork experience
• Experience in skincare or cosmetics
• Cross-cultural collaboration and DEIB training
• Fluency in Spanish, French, or other languages

Maine Mall Pay: $16 — $16 USD

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Lush Cosmetics North America recognizes that our operations are on Indigenous territories across Turtle Island. As a Canadian-headquartered business, our facilities are located on the unceded lands of the Musqueam, Squamish, Tsleil-Waututh, and others. We are committed to reconciliation and decolonization, guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We acknowledge that we are guests on this land and pledge to act in allyship with Indigenous peoples, staff, customers, and communities.