Part-Time Retail Team Lead — Lead, Coach & Upsell (Discount)

Clarksoutlet; Wrentham (MA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical and dental plans

Earned sick leave

Employee discount

Job summary

Clarks is seeking a Part Time Team Lead to join our retail team in Massachusetts. The role focuses on leading daily store operations, delivering strong sales, and upholding Clarks’ brand standards for customer service.

As Manager on Duty in the absence of the Store Manager, you will train staff, organize merchandise, oversee shipments, and ensure a welcoming, compliant store environment while promoting employee discounts and the Clarks brand.

Responsibilities

• Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager
• Consistently deliver positive sales performance
• Organize the store merchandise and back stock and ensure proper placement of product
• Oversee the receipt of shipment and maintain a clean work environment
• Assist in training and coaching employees on all policies and procedures
• Practice impeccable customer service skills
• Upsell the customer, when appropriate, on multiple pairs and accessories
• Exemplify the Clarks Brand
• Follow all policies and procedures related to loss prevention and shrinkage
• Create a comfortable work environment for all colleagues
• Physical Requirements: Standing for extended periods of time, frequent bending, climbing, moving of ladders, lifting up to 50 lbs.

Job description

Clarks is seeking a Part Time Team Lead to join our retail team in Massachusetts. The role focuses on leading daily store operations, delivering strong sales, and upholding Clarks’ brand standards for customer service.

As Manager on Duty in the absence of the Store Manager, you will train staff, organize merchandise, oversee shipments, and ensure a welcoming, compliant store environment while promoting employee discounts and the Clarks brand.