Part-Time Retail Team Lead: Guest Experience & Growth

Newell Brands; Toledo, Northern (OH, KY); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Newell Brands' Yankee Candle in Toledo, OH is seeking a part-time 2nd Assistant Retail Manager to support the Store Manager in delivering exceptional guest experiences and driving sales growth. This onsite role requires leadership to build a high-performing team and maintain store standards.

You will coach and motivate staff, participate in onboarding, manage daily operations, protect assets, and ensure a safe, inviting shopping environment. Flexibility to work weekends and holidays is essential.

Qualifications

• High School completion or GED (required).
• Proven experience in a retail management role (2 years preferred).
• Strong leadership and communication skills.
• Proficient in retail software and Microsoft Office.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Assist in building a high-performing team that represents our Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
• Contribute to onboarding and ongoing development of team members.
• Recognize and address positive and negative HR-related situations through performance management.
• Assist to motivate, inspire, and retain top talent.
• Provide coaching and foster a positive work environment.
• Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience.
• Deliver an emotionally engaging guest experience by understanding guest needs, through product knowledge, and making emotional connections.
• Maximize sales potential by implementing company selling strategies, coaching to selling behaviors, and maximizing the Guest Sales Leader role.
• Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
• Build lasting customer relationships to enhance loyalty.
• Maintain store appearance by implementing company visual standards through flawless execution of plan-o-grams, effective planning, visual maintenance, signage, and store cleanliness.
• Assist in analyzing the business, creating clear action plans that ensure effective execution of all operational activities.
• Identify root causes and help create effective action plans that drive results.
• Ensure clear, effective team communication that creates understanding and alignment.
• Support inventory management activities and control expenses.
• Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
• Consistently achieve or exceed all KPI goals through strategic planning, effective execution, and continuous performance improvement.

Skills

Strong leadership

Team management

Communication

Interpersonal abilities

Analytical skills

Solution-oriented

Fragrance environment adaptability

Education

High School completion or GED

Tools

Retail software

Microsoft Office

Job description

Newell Brands' Yankee Candle in Toledo, OH is seeking a part-time 2nd Assistant Retail Manager to support the Store Manager in delivering exceptional guest experiences and driving sales growth. This onsite role requires leadership to build a high-performing team and maintain store standards.

You will coach and motivate staff, participate in onboarding, manage daily operations, protect assets, and ensure a safe, inviting shopping environment. Flexibility to work weekends and holidays is essential.