Part-Time Retail Supervisor

Fjällräven; San Jose (CA); In loco; USD 26.000 - 32.000; Part-time

Vantaggi offerti da questo lavoro

401(k) match

Generous PTO

Product discounts

Outdoor events

Sustainability commitment

Descrizione del lavoro

Fjällräven is seeking a part-time Retail Supervisor in San Jose, CA to lead by example on the sales floor and work closely with the Store Manager to deliver outstanding guest experiences.

The role emphasizes sustainability, teamwork, and community engagement, with responsibilities spanning store operations, staff development, and customer service excellence. Join a brand committed to quality and outdoor exploration.

Competenze

• Prior experience in retail or customer service.
• Leadership skills rooted in trust, example, and collaboration.
• Strong guest experiences and service mindset.
• Clear communication, organization, and time management.

Mansioni

• Lead by example on the sales floor, coaching and motivating teammates to deliver exceptional service.
• Bring Fjällräven's GUIDE service standards to life by welcoming, educating, and inspiring guests.
• Open and close the store as a trusted keyholder, supporting cash handling and daily transitions.
• Support inventory accuracy, stock organization, and visual standards to maintain store readiness.
• Represent the brand with authenticity and care in the local community and events.

Conoscenze

Retail leadership

Guest experience

Communication

POS systems

Strumenti

POS software

Descrizione del lavoro

San Jose, CA $19–23 per hour (dependent on experience) Part‑Time

Do you love leading by example? Creating spaces where people feel welcome, supported, and inspired to step outside?

At Fjällräven, our mission is to help people feel at home in nature. That goes beyond great gear; it's about meaningful conversations, shared knowledge, and a store culture rooted in sustainability, curiosity, and care. As a Retail Supervisor, you play a key role in bringing that mission to life.

What We Offer

• 401(k) with employer match to support your long‑term financial wellbeing
• Generous paid time off to rest, recharge, and get outside
• Product discounts and access to Fjällräven outdoor events
• A strong commitment to sustainability, quality craftsmanship, and responsible business practices

What You'll Do

As a Retail Supervisor, you'll partner closely with the Store Manager and store team to support performance, culture, and community.

Leadership & Guest Experience

• Lead by example on the sales floor, coaching and motivating teammates to deliver exceptional service
• Bring Fjällräven's GUIDE service standards to life by welcoming, educating, and inspiring guests
• Foster a positive, collaborative team culture grounded in respect, learning, and shared purpose

Store Operations & Keyholder Responsibilities

• Open and close the store as a trusted keyholder, supporting cash handling, store readiness, and daily transitions
• Support operational excellence, including inventory accuracy, stock organization, and visual standards
• Help ensure a safe, secure, and compliant store environment

Sustainability & Community

• Model sustainability in action, sharing programs like the Arctic Fox Initiative with guests and teammates
• Support community engagement through store events and local partnerships that reflect Fjällräven's values
• Represent the brand with authenticity, curiosity, and care, both in and beyond the store

What Makes You a Great Fit

You're someone who enjoys problem‑solving, staying organized, and working with people. You find purpose in helping others succeed, whether that's a teammate learning something new or a guest heading out on a new adventure feeling confident and prepared.

You Bring

• Prior experience in retail or customer service
• Leadership skills rooted in trust, example, and collaboration
• A strong track record of delivering thoughtful, memorable guest experiences
• Clear communication, organization, and time‑management skills
• Passion for the outdoors, sustainability, and continuous learning
• Comfort using retail systems (POS, inventory tools), or a willingness to learn

About Us

Fjällräven is a global outdoor brand committed to sustainability and connecting people to nature. We’re more than a store; we're a community of outdoor enthusiasts who believe knowledge, craftsmanship, and genuine service can create lifelong memories. Together, we help people feel confident, cared for, and at home in the outdoors.

INTERESTED?

Tell us what excites you about this opportunity, and how your leadership style aligns with Fjallraven's mission.

Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.

This employer participates in E‑Verify.

Click here to view the E‑Verify, Right to Work, and other U.S. employment notices.

In 1960, Åke Nordin founded Fjällräven in his basement in the town of Örnsköldsvik in northern Sweden. Today, the company’s timeless, functional, and durable outdoor equipment enjoys a global presence and can be found in over 70 countries.

Fjällräven’s product range includes outdoor clothing and accessories for men and women as well as backpacks, tents, and sleeping bags. As a company, Fjällräven makes every effort to act responsibly towards people, wildlife, and the environment and to encourage people to take an interest in outdoor life.

The company hosts two popular outdoor events, Fjällräven Classic and Fjällräven Polar, which attract thousands of participants every year. Fjällräven is part of Fenix Outdoor AB.