Part Time Retail Staff Member - Saratoga Springs

Tree House Brewing Company; City of Saratoga Springs (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a vibrant team at a renowned brewery in Saratoga Springs, where you will deliver exceptional customer experiences and represent a beloved brand. As a Retail Staff Member, you will engage with guests, share your passion for craft beer, and contribute to a friendly atmosphere. This part-time role offers flexibility and a chance to be part of a dedicated team committed to quality and service excellence. Enjoy a range of perks, including a generous employee benefit card and discounts on products. If you're enthusiastic, hardworking, and ready to learn, this is the perfect opportunity for you!

Benefits

Wellness reimbursement

EAP (Employee Assistance Program)

Birthday Paid Day Off

401k with company match

Paid volunteer hours

Pet Insurance

Complimentary nutrition consultations

Discount of 50% on all products

Annual Employee Benefit Card

Free drafts and crew cans per shift

Qualifications

• Experience in a fast-paced retail environment is essential.
• Strong communication and customer service skills are required.

Responsibilities

• Provide exceptional customer service and educate guests about products.
• Maintain cleanliness and organize merchandise inventory.

Skills

Customer Service

Communication Skills

Multitasking

Attention to Detail

Knowledge of Craft Beer

Education

High School Diploma

Bartending Certification

Job description

4 weeks ago Be among the first 25 applicants

The Retail Staff Member will work closely with our Taproom Manager, Assistant Managers and the rest of our exceptional team to help make the Tree House experience the best experience the industry has to offer. This opportunity promises an invigorating and exciting environment where good work is done so we always look for flexibility and a sense of humor in addition to other valuable traits like intent, hard work, and good communication skills.

Our newly built facility sits in the heart of Saratoga Springs’ most popular destinations: Saratoga Performing Arts Center, Saratoga Spa State Park and Saratoga Race Course. This beautiful Adirondack inspired property boasts an expansive indoor and outdoor experience to bring our world-renowned products to the people of New York!

This position is part-time, with strong preference given to candidates who have availability 3-4 days per week, nights/weekends primarily.

As a Retail Staff Member, you will be responsible for the following:

• Providing a welcoming, educated experience for all guests, delivering exceptional customer service throughout all interactions, and representing the Tree House brand to the general public with enthusiasm and a helpful attitude
• Educating our customers on the history of Tree House, our philosophy, and our beer
• Can packing, can sales, and checkout operation
• Speedy and accurate draft pours with great care for the product
• Flavor profile assessment and the ability to guide customers through their decision-making process with ease and efficiency.
• Assuring clean facilities
• Organizing and assisting with merchandise inventory including log record keeping
• Tirelessly working to maintain the friendly and welcoming atmosphere at Tree House
• Many other retail related tasks as needed
  
  

Applicant Requirements

• Relevant experience in a fast-paced retail environment
• Refined and educated beer palate
• Impeccable communication and customer service skills
• Bartending Experience with TIPS certification strongly preferred
• Able to push, pull, bend, and lift up to 50lbs consistently and be on your feet standing/walking for the majority of your shift
• You are self-motivated and able to work autonomously, with a focused and hardworking attitude
• A quick learner who is able to work with minimal or no supervision
• Ability to multitask, professionally, in time sensitive situations
• Ability to troubleshoot issues and/or pivot plans quickly in order to coordinate corrective actions needed
• Demonstrated meticulous attention to detail in processing payments
• Understanding and knowledge of the needs of artisan product consumers / broad craft beer knowledge & passion
• Desire to learn about the history of Tree House, our vision, and our beer; longstanding knowledge of Tree House's history and beer archive is a plus
• Flexible schedule and a willingness to work nights and weekends as needed to ensure coverage and that retail needs are met
  
  

Benefits and Perks!

• Wellness reimbursement
• EAP (Employee Assistance Program)
• Birthday Paid Day Off
• 56 hours of sick time per year at an accrued rate of 1 hour for every 30 hours worked
• 401k with company match, 100% vested starting at enrollment
• Paid volunteer hours
• Pet Insurance available at discounted group rate
• Complimentary nutrition consultations
• Annual Employee Benefit Card: preloaded $500 credit for Beer, Merch or other products
• Discount of 50% on all products for personal use
• 2 free drafts and 2 free crew cans per shift
• 2 free drafts per guest for your immediate family when visiting
• 2 items per year embroidery benefit
  
  

We look for flexibility in scheduling, with availability during peak business hours. Consistent Thursday through Sunday availability is necessary to apply for this position.

This position is part-time and pays $20/hour + tips. Base salary is only one component of the total compensation package, as this role is eligible for participation in the company growth bonus program and a robust benefit and perk package.

At Tree House, we work as a team and we work very hard. . with purpose and intent. We do not cut corners and we do not take the easy route. We encourage dissent, critical thinking, and an ongoing desire to improve. Our goal is to make the best beverages in the world and to serve them in the most friendly and memorable environment possible - that is our obsession, and that is what drives us to do what we do.

Tree House Brewing is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We welcome all applicants who believe they meet the minimum requirements of available positions, with or without reasonable accommodation, to apply.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Strategy/Planning and Information Technology

• Industries

  Food & Beverages

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