Part-Time Retail Sales Support - Customer-Driven

rag & bone, Inc.; Illinois; On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Clothing Allowance

Generous Employee Discount

Job summary

rag & bone is seeking a part-time Sales Support Associate to assist both back-of-house and front-of-house operations. You will help unpack shipments, organize the stock room, answer phones, and ensure policies are followed while delivering a best-in-class customer experience.

You’ll work 24–30 hours per week with at least three days available, supporting the sales team with POS, repairs and alterations, and helping maintain inventory accuracy.

Qualifications

• Previous experience in retail stock, logistics, or customer service.
• Ability to work 24-30 hours per week with at least 3 days.
• Strong communication and teamwork.

Responsibilities

• Partner with the Operations Supervisor and Store Management to ensure positive brand representation as portrayed through product, store maintenance, and customer service.
• Assist with inventory and stock management
• Ensure maximization of storage and capacity in all product and supply categories
• Assist with the investigation and rectification of inventory discrepancies
• Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints: receiving, transfers, RTV, sales, and cycle counts
• Work with the sales team to provide exemplary customer service: Assist with POS, customer repairs, dry-cleaning, and alterations processes
• Have proper understanding of BOH/FOH IT systems, including POS transaction
• Meet store and metric goals
• Ensure brand mission is brought to life and introduced to everyone that walks into our store
• Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed
• Maintain a knowledge and understanding of all policies and procedures
• Consistently act within the core values of rag & bone
• Identify opportunities to support the team in delivering best in class customer service
• Contribute to a positive, fun, professional, productive, and team oriented store atmosphere

Skills

Customer service

Retail stock

Logistics

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

rag & bone is seeking a part-time Sales Support Associate to assist both back-of-house and front-of-house operations. You will help unpack shipments, organize the stock room, answer phones, and ensure policies are followed while delivering a best-in-class customer experience.

You’ll work 24–30 hours per week with at least three days available, supporting the sales team with POS, repairs and alterations, and helping maintain inventory accuracy.