Part-Time Retail Sales Lead | Elevate Customer Experience

Pendleton Woolen Mills Inc; Spokane (WA); On-site; USD 31,000 - 37,000; Part time

Benefits offered by this job

Employee discount 50%

Paid time off

Benefits

401(k) match

Career growth

Job summary

Pendleton Woolen Mills Inc in Spokane, WA is seeking a part-time Retail Sales Keyholder (32 hours per week) to join our team. You will help lead daily sales, deliver outstanding customer service, and ensure store readiness during shifts.

The role requires 2+ years in retail with supervisory exposure, strong communication, and comfort with POS and inventory software. You’ll work nights, weekends, and holidays, benefiting from employee discounts, benefits, and growth opportunities.

Qualifications

• 2+ years retail sales/customer service experience, including 1 year in a supervisory or shift-lead role
• Strong communication skills—able to connect with both customers and team members
• Self-motivated and proactive, with a passion for helping others
• Tech-comfortable: POS systems, inventory software, and Microsoft Office
• Flexible availability including nights, weekends, and holidays
• Comfortable with the physical demands of retail (standing/walking, lifting up to 40 lbs., ladder use)
• Reliable transportation to meet scheduling needs

Responsibilities

• Support the store in achieving sales goals and delivering excellent customer service
• Open and close the store independently and ensure readiness and security during each shift
• Create and execute daily plans while communicating priorities with the team
• Encourage positive selling behaviors and maintain a high-energy, customer-first environment
• Ensure visual merchandising and store housekeeping standards are met
• Monitor and respond to store communications, including email and internal directives
• Complete sales transactions with accuracy and efficiency
• Follow all company policies, operational procedures, and loss prevention guidelines
• Identify problems, recommend solutions, and elevate when necessary
• Support ongoing training and foster team development

Skills

Customer service

Sales

Communication

Supervisory experience

POS systems

Inventory software

Microsoft Office

Availability

Tools

POS systems

Inventory software

Microsoft Office

Job description

Pendleton Woolen Mills Inc in Spokane, WA is seeking a part-time Retail Sales Keyholder (32 hours per week) to join our team. You will help lead daily sales, deliver outstanding customer service, and ensure store readiness during shifts.

The role requires 2+ years in retail with supervisory exposure, strong communication, and comfort with POS and inventory software. You’ll work nights, weekends, and holidays, benefiting from employee discounts, benefits, and growth opportunities.