Part-Time Retail Sales & Customer Experience Associate

Goodwill NCW Jobs; Menasha (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Goodwill NCW in Menasha, WI is seeking a part-time team member to provide friendly customer service, operate the cash register, and help merchandise shelves. You will handle cash with accuracy, explain the Round Up and Good Points programs, assist shoppers, and maintain a clean, safe store environment including opening/closing tasks.

Flexibility for evenings and weekends is appreciated. This role emphasizes reliability, English fluency, and basic computer skills to support transactions and store

Qualifications

• Excellent time management and prioritization skills and the ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customer service and attention to detail.
• Ability to operate a cash register and accurately count money.
• Basic math skills required.
• Fluent in English.
• Experience with computers or a willingness and ability to learn.
• Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance in accordance with the assigned work schedule.

Responsibilities

• Ensures customer satisfaction by efficiently and accurately scanning tickets and processing payment while following cash handling standards.
• Educates customers on Round Up program to achieve program goals.
• Informs customers on Good Points program to achieve program goals.
• Operates telephone including professionally answering calls and operating the paging system.
• Ensures items are properly displayed, pulled, and restocked in alignment with merchandising standards and leadership guidance.
• Assists customers in locating items when possible or seeks assistance for the customer if unable to help.
• Maintains a clean, safe, and organized work area; completes opening/closing checklists and supports general cleaning, including parking lot maintenance.
• Other duties as assigned.

Skills

Time management

Customer service

Cash handling

Basic math

Fluent in English

Computer skills

Reliable transportation

Flexible schedule

Tools

Cash register

Job description

Goodwill NCW in Menasha, WI is seeking a part-time team member to provide friendly customer service, operate the cash register, and help merchandise shelves. You will handle cash with accuracy, explain the Round Up and Good Points programs, assist shoppers, and maintain a clean, safe store environment including opening/closing tasks.

Flexibility for evenings and weekends is appreciated. This role emphasizes reliability, English fluency, and basic computer skills to support transactions and store