Part-Time Retail Sales Associate New Orlando, FL (S. Orange Ave.)

Parallel; Orlando (FL); Presencial; USD 19.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Pet Insurance

Tuition Reimbursement Programs

Medical / Vision / Dental benefits (PT

Descripción de la vacante

Parallel's Surterra Wellness stores in Florida are seeking Retail Sales Associates to deliver expert cannabis guidance and outstanding customer service. You will engage with patients and caregivers, manage orders through POS, and maintain accurate records in a fast-paced environment.

Ideal candidates are 21+, hold a high school diploma or equivalent, and are flexible for evenings and weekends. This part-time role offers growth in a dynamic, compliant retail team within a leading cannabis company.

Formación

• Minimum age 21 or over.
• High School Diploma or equivalent is required.
• Must be flexible with evenings, weekends and holidays.
• 1 year in Retail or related industry with strong customer service focus.
• Proficient with computers and office equipment.
• Excellent communication and organizational skills.

Responsabilidades

• Provide knowledgeable cannabis recommendations discussing therapy goals, product effects, dosing and methods of consumption.
• Deliver exceptional customer service and build lasting relationships with patients and caregivers.
• Assist with patient intake, paperwork, and maintaining patient records.
• Process orders accurately using POS system and ensure proper documentation.
• Maintain store cleanliness and comply with state and local regulations.
• Protect patient privacy and HIPAA-compliant handling of information.

Conocimientos

Customer service

Communication

Time management

Attention to detail

Flexible schedule

Retail experience

Educación

High School Diploma or equivalent

Herramientas

POS system

Descripción del empleo

Availability Requirements: at least 2 evenings 330 or 530-830pm and one weekend day (Saturday we are open 10-8 and Sunday we are open 11-6) Shifts are typically 3-5 hours and you will work 15-20 hours/week

Retail Sales Associates take care of our patients and customers. They are the product and industry experts in our retail locations who provide knowledge, exceptional service, and ensure our stores are places where everyone feels like they belong.

This role is with Surterra Wellness, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA), and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com .

WHAT YOU WILL BE DOING

• Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport using established customer service model.
• Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.
• Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records.
• Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).
• Maintain accurate records of all activities including customer records for all activities in accordance with the State Regulations, as well as regulations set forth by local and federal agencies.
• Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance.
• Appropriately elevate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands.
• Maintain the cleanliness of the store on a daily basis.

EXPERIENCE AND SKILLS YOU’LL BRING

Required

• Age 21 or over
• High School Diploma or equivalent
• Valid Government-Issued Photo ID
• Must be flexible regarding work schedule, including evenings, weekends, and holidays
• 1 year in Retail or a related industry where customer service is critical
• Constantly operating a computer and other office machinery
• Strong attention to detail and ability to multitask and manage time effectively
• Excellent communication and organizational skills
• Ability to manage difficult situations and resolve in a timely and professional manner

Preferred

• Experience in the Cannabis industry

PHYSICAL REQUIREMENTS

• Must be able to remain in a stationary position for prolonged periods during the shift
• Ability to assist with lifting stock and materials
• Occasionally positions self to retrieve product or material in the store throughout the duration of the shift
• Are self-motivated; micro-managing isn’t fun for anyone
• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
• Can work fast and be flexible; our industry is always changing
• Play nice with others; we collaborate with each other a lot
• Think creatively; sometimes, the 'traditional' solution isn't the best one
• Must be able to remain in a seated position inside the vehicle for extended periods
• Ability to pick up heavy items to load (50 or more lbs.) onto vehicle
• Comfortable working in a fast-paced retail environment
• Ability to bend in repetitive motion

WHAT YOU GET

• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
• Pet Insurance
• Tuition Reimbursement Programs
• Consistent, reliable benefits; full medical / vision / dental (full time only)

PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES

Our Vision - why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.

Our Mission - how we will do this - is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.

Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

Florida, Texas, & Corporate - Level 2 finger printing, background check, OMMU (Office of Medical Marijuana USE) approval - FL, CURT (Compassionate Use Registry of Texas) approval - TX