Part-Time Retail Sales Associate | Customer-First

Goodwill Industries of NCPA; Elkland (PA); On-site; USD 12,000 - 17,000; Part time

Job summary

Goodwill Industries of NCPA in Elkland, PA is seeking a part-time Sales Associate to provide exceptional customer service and maintain a welcoming store environment. You will help customers locate merchandise, greet shoppers, handle transactions, and support store routines.

The role requires upholding Goodwill's mission, dress code, and safety practices while working with a team. This entry-level position offers on-the-job training and opportunities to engage with the community.

Qualifications

• High school graduate or equivalent preferred, but on-the-job training is provided.
• Must possess and consistently demonstrate the ability and willingness to utilize excellent customer service skills.
• Must have good work habits such as acceptable attitude and punctuality and must respond appropriately to supervision.
• The understanding of how to approach a customer, ability to demonstrate merchandise to shoppers, basic knowledge of fashion, style, color, quality and the use of accessories.
• Also the basic knowledge of household goods, merit, purpose, awareness of the community and the buying habits of residents.
• Must be able to adapt to a potential high volume/high stress situation.
• Must possess adequate physical endurance to work at industrial standards and must be able to lift up to 25lbs unassisted, 50lbs assisted.

Responsibilities

• Follows the policies and procedures and special instructions set down by the President and C.E.O. of Goodwill Industries, Vice President of Retail Operations, Senior Sales Manager and Store Manager/Assistant Manager.
• Investigates and reports unsatisfactory conditions in the store to the Store Manager/Assistant Manager and/or Senior Sales Manager and/or Director of Retail Operations and/or Vice President of Retail Operations. Being sure to follow the chain of command.
• Reports customer complaints to the Store Manager/Assistant Manager and/or Senior Sales Manager and/or Director of Retail Operations and/or Vice President of Retail Operations. Being sure to follow the chain of command.

Skills

Customer service

Communication

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

Goodwill Industries of NCPA in Elkland, PA is seeking a part-time Sales Associate to provide exceptional customer service and maintain a welcoming store environment. You will help customers locate merchandise, greet shoppers, handle transactions, and support store routines.

The role requires upholding Goodwill's mission, dress code, and safety practices while working with a team. This entry-level position offers on-the-job training and opportunities to engage with the community.