Friendly Retail Sales Associate: Elevate Customer Service

Goodwill Industries of NCPA; Mansfield (Tioga County); On-site; USD 14,000 - 17,000; Part time

Job summary

Goodwill Industries of NCPA is seeking a Part Time Sales Associate at the Mansfield, PA location. The role focuses on delivering exceptional customer service, greeting customers, and assisting in locating merchandise while maintaining a clean, welcoming store environment.

The position requires a high school diploma or equivalent, strong communication and a professional demeanor, and the ability to work in a fast-paced setting.

Qualifications

• High school graduate or equivalent preferred.
• Must possess and consistently demonstrate the ability and willingness to utilize excellent customer service skills.
• Must have good work habits such as acceptable attitude and punctuality and must respond appropriately to supervision.
• The understanding of how to approach a customer, ability to demonstrate merchandise to shoppers, basic knowledge of fashion, style, color, quality and the use of accessories.
• Also the basic knowledge of household goods, merit, purpose, awareness of the community and the buying habits of residents.
• Must be able to adapt to a potential high volume/high stress situation.
• Must possess adequate physical endurance to work at industrial standards and must be able to lift up to 25lbs unassisted, 50lbs assisted.

Responsibilities

• Follows the policies and procedures and special instructions set down by the leadership.
• Investigates and reports unsatisfactory conditions in the store to the Store Manager and/or Director of Retail Operations and/or Vice President of Retail Operations. Following the chain of command.
• Reports customer complaints and ensures timely resolution in alignment with store standards and leadership.

Skills

Customer Service

Communication

Professional Demeanor

Education

High school diploma or equivalent

Job description

Goodwill Industries of NCPA is seeking a Part Time Sales Associate at the Mansfield, PA location. The role focuses on delivering exceptional customer service, greeting customers, and assisting in locating merchandise while maintaining a clean, welcoming store environment.

The position requires a high school diploma or equivalent, strong communication and a professional demeanor, and the ability to work in a fast-paced setting.