Part-Time Retail Sales Associate

Kohl's; Turnersville (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

PTO

Parental Leave

Medical Insurance

Dental Insurance

Vision Insurance

Disability Programs

401k

Flexible Spending Accounts

Associate discount

Job summary

Kohl’s is seeking a frontline associate in Turnersville, TX to deliver exceptional customer service at the point of sale and in customer services processes. You will operate a cash register, scan items, bag merchandise, and handle various payment methods while delivering a fast, friendly, and efficient checkout experience.

The role emphasizes meeting customer needs, supporting inventory accuracy, and assisting with training of new hires.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal and written communication skills.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Greet customers and assist with products and services, operate a cash register, scan items, bag merchandise, and handle payments.
• Execute POS and customer service standards quickly and politely.
• Meet or exceed goals for credit and loyalty.
• Support inventory accuracy and merchandise disposition.
• Assist training of new hires on service procedures.
• Participate in daily service processes like register balancing and replenishment.

Skills

Customer service

Multi-tasking

Communication

Flexible availability

Age 16+

No retail experience

Job description

Required Morning and Evening Availability

Role Specific Information

Job Description

About the Role

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

What You’ll Do

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment

• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service

• Meet or exceed individual goals (e.g., credit, loyalty)

• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices

• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards

• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

All associate roles at Kohl’s are responsible for:

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

• Accomplishing multiple tasks within established timeframes

• Following company policies, procedures, standards and guidelines

• Maintaining adherence to company safety policies for the safety of all associates and customers

• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

• Other responsibilities as assigned

What Skills You Have

Required

• Excellent customer service skills and ability to multi-task with strong attention to detail

• Verbal/written communication and interpersonal skills

• No retail experience required

• Must be 16 years of age or older

• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Client facing retail or service industry experience

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section.

• Ability to satisfactorily complete company training programs.

• Ability to comply with dress code requirements.

• Basic math and reading skills, legible handwriting, and basic computer operation.

• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.

• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.

• Perform work in accordance with the Physical Requirements section.

Physical Requirements

• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.

• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.

• Ability to stand/walk for the duration of a scheduled shift.

• Ability to visually verify information and locate and inspect merchandise.

• Ability to comply with health and safety standards.

Pay Range: $16.00 - $23.10

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).