Part-Time Retail Sales Associate

Kohl's

Rochester (MN)

On-site

USD 19,286 - 27,827

Part time

14 days+

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Benefits offered by this job

PTO and Vacation Buy Program

Medical, Dental, and Vision Benefits

401k and Flexible Spending Accounts

Life Insurance and Protection Programs

Legal and Adoption Assistance Benefits

Job summary

Kohl's is seeking a Part-Time Retail Sales Associate in Rochester, MN, focused on providing exceptional customer service and enhancing the shopping experience. Responsibilities include point of sale operations and assisting customers, with opportunities for development and flexible working hours. Join a team that values integrity and teamwork while benefiting from diverse health and wellness programs.

Qualifications

Engage customers by greeting them and offering assistance.
Support inventory accuracy and cash handling processes.
Flexible availability required including days, nights, and weekends.

Responsibilities

Deliver excellent customer service at points of sale.
Meet individual sales goals and support new hire training.
Participate in daily operational service processes.

Skills

Excellent customer service skills

Ability to multi-task

Strong attention to detail

Verbal/written communication skills

Education

No retail experience required

Must be 16 years of age or older

Job description

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About The Role

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
Meet or exceed individual goals (e.g., credit, loyalty)
Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

All Associate Roles At Kohl’s Are Responsible For

Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
Other responsibilities as assigned

Required

What Skills You Have

Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal/written communication and interpersonal skills
No retail experience required
Must be 16 years of age or older
Flexible availability, including days, nights, weekends, and holidays

Preferred

Client facing retail or service industry experience

Pay Range: $14.00 - $20.20

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

Seniority level