Part-Time Retail Sales Associate

Kohl's; Newark (OH); On-site; USD 14,206 - 20,233; Part time

Job summary

A leading retail company is seeking a Part-Time Retail Sales Associate in Newark. This role focuses on delivering outstanding customer service, efficiently executing point of sale processes, and maintaining operational excellence. Ideal candidates will possess strong interpersonal skills and the ability to thrive in a fast-paced environment, ensuring customer satisfaction at all times.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services.
• Support inventory accuracy through accurate completion of all required point of sale practices.
• Participate in daily service processes (e.g., register and cash balancing).

Skills

Customer service skills

Attention to detail

Verbal/written communication skills

Interpersonal skills

Job description

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About The Role

In this role, you will deliver excellent customer service in point of sale and customer service processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

Required Open and Weekend Availability

In this role, you will deliver excellent customer service in point of sale and customer service processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

What You’ll Do

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise, and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines, providing courteous, friendly, fast, and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

All Associate Roles At Kohl’s Are Responsible For

• Acting with integrity, honesty, and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrating a customer service mindset, anticipating customer needs, and satisfactorily resolving issues.
• Accomplishing multiple tasks within established timeframes.
• Following company policies, procedures, standards, and guidelines.
• Maintaining adherence to company safety policies for the safety of all associates and customers.
• Receiving, understanding, and proactively responding to direction from supervisors/managers and other company personnel.
• Other responsibilities as assigned.

Required Skills

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Preferred

• Client facing retail or service industry experience.

Pay Starts At: $12.50

Additional Details

• Seniority level: Not Applicable
• Employment type: Part-time
• Job function: Sales and Business Development
• Industries: Retail