Part-Time Retail Sales Associate

Kohl's; Indianapolis (IN); On-site; USD 10,000 - 60,000; Part time

Job summary

Kohl's is seeking a Part-Time Retail Sales Associate in Indianapolis, IN, to deliver excellent customer service while operating point of sale processes. This role requires a friendly disposition and flexible availability, as responsibilities include engaging customers, handling transactions, and maintaining customer service standards.

Qualifications

• Must be 16 years of age or older.
• Excellent customer service skills with strong attention to detail.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance.
• Operate a cash register and handle transactions.
• Support inventory accuracy through required point of sale practices.

Skills

Customer service skills

Attention to detail

Verbal/written communication

Interpersonal skills

Job description

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About The Role

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

About The Role

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

What You’ll Do

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)
  
  

All Associate Roles At Kohl’s Are Responsible For

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned
  
  

Required

What Skills You Have

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays
  
  

Preferred

• Client facing retail or service industry experience
  
  

Pay Starts At: $13.50

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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