Join to apply for the Part-Time Retail Sales Associate role at Kohl's
In this role, you will deliver excellent customer service at the point of sale and in customer service processes, focusing on consistent execution and operational efficiency. You will handle speed of service transactions while creating a compelling customer experience.
What You’ll Do
- Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise, and handle different methods of payment.
- Execute point of sale and customer service standards accurately and efficiently, providing courteous, friendly, fast, and efficient service.
- Meet or exceed individual goals (e.g., credit, loyalty).
- Support inventory accuracy through proper completion of all required point of sale and merchandise practices.
- Assist in training new hires on the service team, including teaching process best practices and proper point of sale procedures.
- Participate in daily service processes such as register and cash balancing, change orders, and replenishing supplies.
All Associate Roles At Kohl’s Are Responsible For
- Acting with integrity, honesty, and fostering teamwork in an inclusive culture.
- Using good judgment and discernment in decision-making, involving partners as needed.
- Demonstrating a customer service mindset by anticipating needs and resolving issues.
- Managing multiple tasks within established timeframes.
- Following company policies, procedures, standards, and guidelines.
- Maintaining safety policies for associates and customers.
- Responding proactively to supervisor and company directives.
- Other responsibilities as assigned.
Required Skills
- Excellent customer service skills with the ability to multitask and pay attention to detail.
- Strong verbal/written communication and interpersonal skills.
- No retail experience required.
- Must be 16 years of age or older.
- Flexible availability, including days, nights, weekends, and holidays.
Preferred Skills
- Experience in retail or service industries is preferred.
Pay Starts At: $12.50