Job Description
The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook.
- Create an unforgettable customer experience
- Forge lasting relationships with customers.
- Work with the sales team to ensure each customer receives the best service possible.
- Greet customers in a timely, authentic, and engaging manner.
- Prepare the fitting rooms, find sizes, and provide honest, knowledgeable feedback to customers regarding merchandise style and fit.
Be the business
- Achieve sales goals in a team-based commission environment.
- Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
- Assist in the completion of projects while keeping the focus on customer experience.
- Communicate inventory needs to support the business goal.
Operations
- Ensure the sales floor is stocked every evening.
- Collaborate with management in areas of inventory management.
- Ensure the retail store is cleaned regularly, including floors and bathrooms.
- Understand and execute cash control procedures including bank deposits and petty cash.
- Assist in the implementation and maintenance of all merchandising and visual directives.
- Ensure the selling floor is neat, clean, organized, and reflects the correct visual image at all times.
- Identify and communicate product concerns in a timely manner.
Qualifications
- Must be available to work nights, weekends, and holidays.
- Adhere to scheduled shifts with punctuality.
- Ability to develop relationships with customers and colleagues.
- Handle customer concerns positively and proactively.
- Prioritize multiple tasks in a fast-paced environment.
- Quickly learn new procedures and processes.
- Strong organizational and follow-through skills.
- Excellent communication and interpersonal skills.
- High level of ownership, accountability, and initiative.
- Eager to develop new skills and responsive to feedback.
Additional Information
Pay Range: $16-$17 plus team pooled commission
This position is a contract role with the possibility to stay on after contract end.
Benefits:
- Generous Employee Discount
- Paid Sick Time
- Health & Wellness Benefits
All your information will be kept confidential according to EEO guidelines.