Part-Time Retail Leader: Guest Experience & Ops

Stoney Clover Lane, LLC; Charleston (SC); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health benefits available

401(k) eligibility

Job summary

Stoney Clover Lane, LLC in Charleston is seeking a part-time Key Leader to support store leadership and ensure an exceptional guest experience on the sales floor. This role acts as manager-on-duty when needed and helps drive sales while upholding brand standards.

You will deliver product knowledge, support clienteling efforts, assist with events, and help maintain inventory and store presentation in a fast-paced retail environment.

Qualifications

• Retail experience in a fast-paced environment.
• Strong guest-service orientation and ability to upsell or guide product knowledge.
• Ability to lead and mentor team members during shifts.
• Excellent communication and time-management skills.

Responsibilities

• Deliver a high-level guest experience through product knowledge and customization support.
• Actively sell on the floor and support the team in achieving daily sales goals.
• Drive KPIs including conversion, AOV, and units per transaction.
• Greet and engage every guest, introducing the brand and product offering.
• Handle guest concerns professionally and with solutions-oriented approach.
• Support visual merchandising and maintain store presentation standards.
• Restock inventory and maintain an organized sales floor.
• Assist with inventory tasks including receiving, processing, and stock management.
• Maintain a clean and organized back-of-house environment.
• Support clienteling efforts to build guest relationships.
• Assist with events, trunk shows, and community outreach initiatives.
• Provide direction and support to team members during shifts.
• Open and close the store and act as manager-on-duty in the absence of leadership

Skills

Retail experience

Guest experience

Team guidance

Time management

Communication

Job description

Stoney Clover Lane, LLC in Charleston is seeking a part-time Key Leader to support store leadership and ensure an exceptional guest experience on the sales floor. This role acts as manager-on-duty when needed and helps drive sales while upholding brand standards.

You will deliver product knowledge, support clienteling efforts, assist with events, and help maintain inventory and store presentation in a fast-paced retail environment.