Part-Time Retail Guest Experience Associate

ABC Fine Wine & Spirits, Inc.; Naples (FL); Hybrid; USD 17,000 - 22,000; Part time

Job summary

ABC Fine Wine & Spirits in Naples, FL is seeking a part-time Team Member to deliver friendly, engaging service to Guests and maintain a clean, organized store environment. You will greet Guests, operate the POS, verify age, handle transactions, and help stock shelves and merchandising.

Qualifications include being at least 21 years old with flexibility to work nights, weekends, and holidays. Prior retail experience is not required; dependability and a positive attitude are valued assets.

Qualifications

• Must be 21 years of age or older.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• No prior retail experience required; prior customer-facing experience is a plus.

Responsibilities

• Greet each Guest upon entry and provide prompt, friendly, and engaging service throughout their visit.
• Operate Point-of-Sale (POS) system accurately, including processing transactions, applying discounts or promotions, verifying rewards accounts, validating product selections, ensuring legal compliance with age verification, and following proper cash handling procedures.
• Maintain Responsible Vendor status during alcohol and tobacco sales by checking IDs for age verification while operating POS, wine taps, or tasting tables.
• Learn and promote ABC’s wide selection of wine, spirits, beer, and cigars, including Sourced & Certified products.
• Assist with merchandising, restocking, and visual presentation of product on shelves and within beer coolers.
• Receive, unload, and validate invoices, organize and stock store deliveries.
• Maintain a clean, safe, and organized environment throughout the store, including the sales floor, stockroom, Team Member areas, and customer-facing spaces such as restrooms.
• Assist with daily property upkeep by sweeping and removing debris inside the store and in exterior areas such as parking lots and walkways, collecting shopping carts, emptying trash, and performing routine restroom cleaning.
• Provide wrapping service for ABC products, assemble custom gift baskets, and offer carryout service when needed.
• Stay current on required training, company policies, and product knowledge to ensure compliance and provide an informed, high-quality Guest experience.
• Perform additional duties as assigned by Store Leadership.

Skills

Customer service

Cash handling

Communication

Flexible schedule

Tools

POS system

Job description

ABC Fine Wine & Spirits in Naples, FL is seeking a part-time Team Member to deliver friendly, engaging service to Guests and maintain a clean, organized store environment. You will greet Guests, operate the POS, verify age, handle transactions, and help stock shelves and merchandising.

Qualifications include being at least 21 years old with flexibility to work nights, weekends, and holidays. Prior retail experience is not required; dependability and a positive attitude are valued assets.