Part-Time Retail Customer Service Specialist

Jersey Hired; Toms River (NJ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate to deliver a positive shopping experience at our New Jersey store. You will assist customers, handle transactions, and help maintain a clean, organized, and secure environment for staff and shoppers.

Responsibilities include stocking, unloading deliveries, and ensuring safety and courtesy in every interaction. This part-time role requires strong communication and problem-solving skills and a proactive, team-oriented approach.

Qualifications

• High school diploma preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30–50 lbs and perform physical tasks.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep the store clean, restrooms stocked, floors swept and mopped, trash disposed.

Skills

Customer service

Communication skills

Problem-solving

Organizational skills

Ability to lift 30–50 lbs

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to deliver a positive shopping experience at our New Jersey store. You will assist customers, handle transactions, and help maintain a clean, organized, and secure environment for staff and shoppers.

Responsibilities include stocking, unloading deliveries, and ensuring safety and courtesy in every interaction. This part-time role requires strong communication and problem-solving skills and a proactive, team-oriented approach.