Part-Time Retail Customer Service Pro

Dollar Tree, Inc.; Monroeville (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a part-time Customer Service Associate in Monroeville, AL. You will assist customers, handle transactions at the register, and help maintain store security and merchandise flow.

The role requires strong customer relations, communication, and organizational skills, with the ability to lift up to 50 lbs and perform physical store duties. You’ll work in a fast-paced retail environment with a focus on excellent service.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drugstore preferred.
• Must be able to follow instructions and interpret operational documents.
• Able to lift 30–50 lbs and meet physical demands of walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness across the store, bathrooms, floors, and trash areas.
• Other duties as assigned*

Skills

Customer service

Relationship management

Communication skills

Organizational skills

Problem-solving

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a part-time Customer Service Associate in Monroeville, AL. You will assist customers, handle transactions at the register, and help maintain store security and merchandise flow.

The role requires strong customer relations, communication, and organizational skills, with the ability to lift up to 50 lbs and perform physical store duties. You’ll work in a fast-paced retail environment with a focus on excellent service.