Part-Time Retail Customer Service Associate

dollartree; New Kensington (Westmoreland County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in New Kensington, PA is seeking a Customer Service Associate to help provide a great shopping experience. You will assist customers, process transactions at the cash register, stock shelves, and maintain store cleanliness.

The role emphasizes customer service, teamwork, and reliability; candidates should be able to lift up to 50 lbs, follow documented procedures, and thrive in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Maintain cleanliness throughout the store, including bathrooms, floors, and waste.
• Other duties as assigned.

Skills

Customer service experience

Communication skills

Organizational skills

Problem-solving

Decision-making

Follow instructions

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree in New Kensington, PA is seeking a Customer Service Associate to help provide a great shopping experience. You will assist customers, process transactions at the cash register, stock shelves, and maintain store cleanliness.

The role emphasizes customer service, teamwork, and reliability; candidates should be able to lift up to 50 lbs, follow documented procedures, and thrive in a fast-paced retail setting.