Part-Time Retail Customer Experience Specialist

Dollar Tree, Inc.; Stafford (VA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Stafford, VA is seeking a Customer Service Associate to join our store and deliver a great shopping experience for every customer.

You will assist customers with questions and recommendations, manage transactions at the register, and help keep the store clean and well-stocked. This part-time role requires dependable, friendly individuals with strong communication and organizational skills.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment according to productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Retail experience

Follow instructions

Physical stamina

Communication

Org skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Stafford, VA is seeking a Customer Service Associate to join our store and deliver a great shopping experience for every customer.

You will assist customers with questions and recommendations, manage transactions at the register, and help keep the store clean and well-stocked. This part-time role requires dependable, friendly individuals with strong communication and organizational skills.