Part-Time Retail Customer Experience Specialist

Dollar Tree, Inc.; Florence (AL); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions, maintain store cleanliness, stock shelves, and help unload trucks.

You’ll work to keep merchandise organized and ensure safety and courtesy in every interaction. In this part-time role at our Florence, Alabama location, you’ll follow procedures, provide excellent service, and contribute to a positive store environment.

Qualifications

• High school diploma or equivalent required or preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift 30–50 lbs and perform physical tasks
• Excellent customer service and relationship management skills
• Strong organization and communication skills
• Strong problem-solving and decision-making skills

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and unload trucks, stock replenishment per productivity standards
• Ensure a positive, safe, respectful environment with customers and staff
• Maintain cleanliness including bathrooms, floors, trash, and neat presentation
• Other duties as assigned

Skills

Customer service

Cash handling

Stock replenishment

Product knowledge

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions, maintain store cleanliness, stock shelves, and help unload trucks.

You’ll work to keep merchandise organized and ensure safety and courtesy in every interaction. In this part-time role at our Florence, Alabama location, you’ll follow procedures, provide excellent service, and contribute to a positive store environment.