Part-Time Retail Customer Experience Specialist

SonicJobs Inc.; Dallas (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Dallas, TX is seeking a part-time Customer Service Associate to provide a welcoming shopping experience. You will assist customers, process transactions, and help maintain store presentation and safety.

The role involves cash handling, merchandise stocking, unloading trucks, and ensuring a clean, organized store. Prior retail or service experience is preferred, with good communication and problem-solving skills essential.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenish per standards.
• Maintain a positive, safe, respectful environment with customers and staff.
• Keep the store clean, including bathrooms, floors, trash, and neat presentation.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Communication skills

Problem solving

Organizational skills

Following instructions

Physical stamina

Education

High school diploma

Job description

Family Dollar in Dallas, TX is seeking a part-time Customer Service Associate to provide a welcoming shopping experience. You will assist customers, process transactions, and help maintain store presentation and safety.

The role involves cash handling, merchandise stocking, unloading trucks, and ensuring a clean, organized store. Prior retail or service experience is preferred, with good communication and problem-solving skills essential.