Part-Time Retail Customer Experience Specialist

Dollar Tree, Inc.; Capitol Heights (MD); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to join our Capitol Heights store. You will assist customers, handle sales at the register, and help maintain a clean, safe shopping environment.

This part-time role requires lifting 30–50 lbs, standing for long periods, and following store procedures. Prior retail or service experience is preferred. We offer training and opportunities for growth with a focus on friendly, professional customer interactions.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment
• Ensure a positive, safe, and respectful environment with customers and colleagues
• Maintain store cleanliness including bathrooms, floors, and trash
• Other duties as assigned

Skills

Customer service

Communication

Problem solving

Teamwork

Organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to join our Capitol Heights store. You will assist customers, handle sales at the register, and help maintain a clean, safe shopping environment.

This part-time role requires lifting 30–50 lbs, standing for long periods, and following store procedures. Prior retail or service experience is preferred. We offer training and opportunities for growth with a focus on friendly, professional customer interactions.