Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; Capitol Heights (MD); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Capitol Heights, MD is seeking a Customer Service Associate to assist customers, manage transactions, and maintain store presentation. The role emphasizes friendly, professional interactions and accurate cash handling in a fast-paced retail setting.

Responsibilities include stocking, unloading merchandise, housekeeping, and upholding safety standards while delivering quality service to shoppers. Part-time schedule with equal opportunity employment and ADA accommodations noted.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle routine mobility tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment according to productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates and leaders.
• Responsible for maintaining cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Cash handling

Physical stamina

Communication

Problem solving

Education

High School Diploma

Job description

Dollar Tree in Capitol Heights, MD is seeking a Customer Service Associate to assist customers, manage transactions, and maintain store presentation. The role emphasizes friendly, professional interactions and accurate cash handling in a fast-paced retail setting.

Responsibilities include stocking, unloading merchandise, housekeeping, and upholding safety standards while delivering quality service to shoppers. Part-time schedule with equal opportunity employment and ADA accommodations noted.