Part-Time Retail Customer Experience Associate

dollartree; Winter Haven (FL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is hiring a Customer Service Associate in Winter Haven, FL to provide a friendly shopping experience. You will assist customers, handle transactions, and help ensure product availability and store cleanliness.

This part-time role emphasizes safety, accuracy, and professional interactions with customers and team members. The position requires the ability to lift up to 50 lbs, stand for long periods, and follow store policies.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers and colleagues.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash.

Skills

High school diploma or equivalent

Retail customer service

Follow instructions

Lift 30-50 lbs

Customer service excellence

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar is hiring a Customer Service Associate in Winter Haven, FL to provide a friendly shopping experience. You will assist customers, handle transactions, and help ensure product availability and store cleanliness.

This part-time role emphasizes safety, accuracy, and professional interactions with customers and team members. The position requires the ability to lift up to 50 lbs, stand for long periods, and follow store policies.