Part-Time Retail Customer Experience Associate

Dollar Tree Stores INC; Rock Hill (SC); On-site; USD 27,000 - 38,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Rock Hill, SC is seeking a Customer Service Associate to help customers, answer questions, and provide product recommendations to create a great shopping experience. You will manage sales transactions at the register, maintain cash security, stock shelves, unload merchandise, and keep the store clean and presentable.

Candidates should have a high school diploma (preferred), strong customer service and communication skills, and the ability to lift 30–50 lbs as part of

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Other duties as assigned.

Skills

Customer service

Relationship management

Communication

Organizational skills

Problem solving

Following instructions

Interpreting documents

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Rock Hill, SC is seeking a Customer Service Associate to help customers, answer questions, and provide product recommendations to create a great shopping experience. You will manage sales transactions at the register, maintain cash security, stock shelves, unload merchandise, and keep the store clean and presentable.

Candidates should have a high school diploma (preferred), strong customer service and communication skills, and the ability to lift 30–50 lbs as part of