Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; Novi (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Novi, MI is seeking a part-time Customer Service Associate to help customers, process sales, and keep the store stocked and clean. You will operate the register, assist with unloading merchandise, and ensure a safe, friendly shopping environment.

A high school diploma is preferred and prior retail or service experience is valued. This role emphasizes customer service, teamwork, and reliability in a fast-paced environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and replenishment.
• Maintain a positive, safe, and respectful environment with customers and staff.
• keep the store clean including bathrooms and floors; take out trash.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication skills

Organizational skills

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree in Novi, MI is seeking a part-time Customer Service Associate to help customers, process sales, and keep the store stocked and clean. You will operate the register, assist with unloading merchandise, and ensure a safe, friendly shopping environment.

A high school diploma is preferred and prior retail or service experience is valued. This role emphasizes customer service, teamwork, and reliability in a fast-paced environment.