Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; Dearborn Heights (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Dearborn Heights, MI is seeking a part-time Customer Service Associate to deliver friendly, efficient service at the register and throughout the store.

You will assist customers with questions, manage transactions, restock shelves, unload trucks, maintain store cleanliness, and uphold safety and a respectful environment for customers and colleagues. Prior retail or service experience is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment for customers and colleagues.
• Maintain store cleanliness including bathrooms, floors, and trash removal.
• Contribute to overall store presentation and operations as needed.

Skills

Customer service

Communication

Organizational skills

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree in Dearborn Heights, MI is seeking a part-time Customer Service Associate to deliver friendly, efficient service at the register and throughout the store.

You will assist customers with questions, manage transactions, restock shelves, unload trucks, maintain store cleanliness, and uphold safety and a respectful environment for customers and colleagues. Prior retail or service experience is preferred.