Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; Naperville (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Naperville, IL seeks a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help with stocking, merchandising, and store upkeep.

The role emphasizes friendly customer interactions, adherence to procedures, and maintaining clean, organized store areas. Part-time hours are available, with benefits programs aligned to a retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift between 30 and 50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at cash register and protect cash/assets.
• Keep store well-stocked and recover merchandise; unload trucks as needed.
• Stock replenishment per productivity standards; maintain clean and presentable store areas.
• Maintain a safe, respectful environment and professional interactions with customers, associates, and leaders.
• Clean and restock bathrooms; sweep and mop floors; take out trash.

Skills

High school diploma

Customer service experience

Instruction following

Physical stamina

Customer relationship

Organization

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Naperville, IL seeks a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help with stocking, merchandising, and store upkeep.

The role emphasizes friendly customer interactions, adherence to procedures, and maintaining clean, organized store areas. Part-time hours are available, with benefits programs aligned to a retail environment.