Part-Time Retail Customer Experience Associate

Family Dollar Stores Of Texas LLC; Mabank (TX); On-site; USD 134,000 - 167,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Texas LLC in Mabank, TX is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, handle transactions at the register, restock shelves, unload trucks, and keep the store clean and welcoming.

The role emphasizes teamwork, friendly interactions, strong communication, and the ability to lift 30 to 50 lbs; prior retail or service experience is preferred.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, pushing, pulling, and lifting
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash removal, and neat appearance.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Teamwork

Education

High school diploma

Job description

Family Dollar Stores Of Texas LLC in Mabank, TX is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, handle transactions at the register, restock shelves, unload trucks, and keep the store clean and welcoming.

The role emphasizes teamwork, friendly interactions, strong communication, and the ability to lift 30 to 50 lbs; prior retail or service experience is preferred.