Part-Time Retail Customer Experience Associate

Dormont Manufacturing Co; Council Bluffs (IA); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dormont Manufacturing Co in Council Bluffs, IA is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions at the register, and help with stock and unloading merchandise.

The role requires strong customer service skills, the ability to lift 30–50 lbs, and reliable teamwork. A high school diploma or equivalent and prior retail/customer service experience are preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash."],
• CoT_job_summary_short
• COMPANY NAME: Dormont Manufacturing CoKEY POINTS: Customer service, cash handling, lifting 30-50 lbs, retail setting
• job_summary_short
• <p> Dormont Manufacturing Co in Council Bluffs, IA is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions at the register, and help with stock and unloading merchandise.</p><p> The role requires strong customer service skills, the ability to lift 30–50 lbs, and reliable teamwork. A high school diploma or equivalent and prior retail/customer service experience are preferred. This position emphasizes safety, cleanliness, and friendly interactions with customers and staff.</p>

Skills

Customer service experience

Lifting 30-50 lbs

Communication

Organizational skills

Problem-solving

Retail environment

Education

High school diploma or equivalent

Job description

Dormont Manufacturing Co in Council Bluffs, IA is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions at the register, and help with stock and unloading merchandise.

The role requires strong customer service skills, the ability to lift 30–50 lbs, and reliable teamwork. A high school diploma or equivalent and prior retail/customer service experience are preferred.