Part-Time Retail Customer Experience Associate

Dollar Tree Stores INC; City of Norwich (NY); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Dental and vision insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Job summary

Dollar Tree Stores INC in Norwich, NY is seeking a part-time Customer Service Associate to provide friendly assistance to customers, handle sales at the register, and help maintain a clean, stocked store. You will support merchandise unloading, stock replenishment, and uphold a safe, respectful shopping environment.

The role requires strong customer service and organizational skills, the ability to lift 30–50 lbs, and the capacity to follow instructions and adapt to daily retail procedures.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Excellent customer service

Relationship management

Organizational skills

Communication skills

Problem-solving

Decision-making

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Norwich, NY is seeking a part-time Customer Service Associate to provide friendly assistance to customers, handle sales at the register, and help maintain a clean, stocked store. You will support merchandise unloading, stock replenishment, and uphold a safe, respectful shopping environment.

The role requires strong customer service and organizational skills, the ability to lift 30–50 lbs, and the capacity to follow instructions and adapt to daily retail procedures.