Part-Time Retail Customer Care Specialist

Dollar Tree, Inc.; Rockwood (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help with stocking and merchandising at the Rockwood, TN location.

The role emphasizes customer service, safety, and professional interactions with customers and colleagues. Duties include unloading trucks, maintaining store standards, and supporting department needs as required.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned*.

Skills

Customer service

Retail experience

Communication skills

Organizational skills

Problem-solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help with stocking and merchandising at the Rockwood, TN location.

The role emphasizes customer service, safety, and professional interactions with customers and colleagues. Duties include unloading trucks, maintaining store standards, and supporting department needs as required.