Part-Time Retail Associate Pioneer Parkway

Goodwill-of-Central-Illinois; Peoria (IL); Sur place; USD 16 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Employee Assistance Program (EAP) and

Free Mental Health Counseling Services

Robust discount and wellness program

Résumé du poste

Goodwill of Central Illinois is seeking a Part-Time Retail Associate in Peoria, IL. You will support store operations by performing diverse roles (Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, Rack or Cart Runner) to help meet daily goals.

The position emphasizes customer service, accuracy in cash handling, and teamwork in a fast-paced retail environment at 1409 W Pioneer Parkway, Peoria, IL 61615.

Qualifications

• Customer focus and strong service orientation
• Team collaboration to support store operations
• Attention to detail in cash handling, merchandising and processes
• Effective time management to handle multiple tasks and shifts
• Clear communication with customers and team members
• Basic math skills for transactions and inventory tasks
• Analytical thinking for problem solving and process improvement
• Ethical behavior and adherence to policies and confidentiality
• Familiarity with computers and basic software

Responsabilités

• Rings up customer orders and maintains a balanced drawer.
• Provides information about Goodwill programs to educate customers.
• Maintains cleanliness of the sales floor and organizes merchandise.
• Unloads donations and helps sort items for display and sale.
• Supports eCommerce and online inventory tasks as needed.
• Assists with rack/ cart organization and showroom upkeep.

Connaissances

Customer focus

Teamwork

Attention to detail

Time management

Communication skills

Mathematical aptitude

Critical thinking

Ethical

Technical knowledge

Description du poste

Position Status: Part-TimeHourly Rate: $15.00Location/Address: 1409 W Pioneer Parkway Peoria IL, 61615.The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The titles of the various jobs the Retail Associate may be called upon to learn and work include: Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, and Rack or Cart Runner.Example Duties and ActivitiesCashier:Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols.Provides general information about Goodwill programs to educate customers and answer questions. Directs all higher-level questions to the appropriate associate or manager.Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise).Textiles or Wares Producer:Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains and cleans as needed) and properly barbs, tags, and hangs textiles or wares. Sort textiles (curating for quality).Produces 100 items per hour for wares/85 items per hour for textiles adhering to Goodwill’s pricing standards and updating daily production tracking sheet.Occasionally uses a pallet jack and regularly uses a conveyor belt.Donation Door Attendant:Accepts donations from customers and maintains a clean and clear donation door.Quickly and accurately sorts products and distributes them to appropriate areas.Maintains an efficient working area by ensuring the backroom is clean and organized (all boxes labeled, everything in its place, and a place for everything).Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, and hydraulic lift.eCommerce Producer:Develops a keen eye to identify and secure items of value for ClickGoodwill.Stays informed of the market value of merchandise through eBay and other Internet shopping sites to properly tag, itemize, and secure items in totes for ClickGoodwill and educates team of eCommerce high ticket items.Properly, efficiently and carefully pack curated products onto pallets, wraps, and ships totes to ClickGoodwill to meet the store budget regarding totes shipped per week.e-Books Producer:Scans books received by the store and decides what is sent to ClickGoodwill or displayed at the store location to meet the store budget.Prints inventory sheets and packs, seals, and ships totes for ClickGoodwill.Identifies top sellers and manages a clean, organized, in-store sales-effective display.Rack and Cart Runner:Checks each rack/cart to ensure quality and value.Properly sizes, merchandises, and purges the sales floor.Maintains a clean and orderly sales floor, puts away carts, and stocks shelves.Runs one textile rack/wares cart per 15 minutes and updates daily production tracking sheet.Required CompetenciesDegree and Credential Requirements- NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.Time Management - Manages one's own time and the time of others effectively.Preferred CompetenciesTechnical Knowledge – Has familiarity with computers and relevant software including basic computer and Internet navigation skills.Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.Mathematical Aptitude - Develops and applies mathematical thinking in order to solve a range of problems in everyday situations.Critical Thinking - Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.Other RequirementsReasonable accommodations may be made to enable people with disabilities to perform essential job functions.Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds.Can manage frequent exposure to moderate noise and temperature variations.Benefits: Part-time employees may participate in a comprehensive benefits program that includes:Employee Assistance Program (EAP) and free Mental Health Counseling ServicesRobust discount and wellness programmingFinancial education programSabbatical leaveDaily pay options availableMission and Values: click here (for IN) and here (for IL)Goodwill is an EEO Employer/Vet/Disabled employerRetail1