Part Time Retail Associate & office assistant with Growth Potential 20-25 hrs per week

Running The Pack; Natick (MA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Coverage for time off

Flexible hours

Opportunity to work with animals

Job summary

Running The Pack in Natick, Massachusetts, is seeking a Part Time Retail Associate & Office Assistant to provide support in a pet boutique and dog walking services. The role includes field coverage, customer service, and administrative tasks. Candidates should be available Monday to Friday, possess excellent customer service skills, and have experience with dogs.

Join our growing company to work with amazing animals and enjoy great hours with a potential for growth.

Qualifications

• Availability 10:00–15:00 Monday–Friday and one weekend per month.
• Valid driver’s license and reliable transportation.
• Excellent customer-service skills, people-oriented, child-friendly.

Responsibilities

• Handle walk vacations, appointments, and emergencies.
• Provide customer service and sales assistance.
• Assist with daily scheduling tasks and communication.

Skills

Customer service skills

Experience with dogs

Flexibility

Familiarity with Google Apps

Job description

Part Time Retail Associate & Office Assistant with Growth Potential 20-25 hrs per week

Running the Pack Inc is a pet services company with 2 brick‑and‑mortar locations, including a training center and pet boutique. We provide dog walking, pet sitting, dog training, and self‑wash services to the people of the Greater Boston area.

We are looking for a part‑time candidate with great growth potential. Duties will be split between providing counter coverage in our growing pet boutique and self‑wash, and acting as administrative and field support for our large dog‑walking company.

Key Responsibilities

• Field Coverage (30%) – In‑field coverage and management: field time will vary depending on need, estimated average. Responsibilities include:
  • Route Auditing: Ensure walkers are on time and following procedures.
  • Updating Walker Notes: Keep detailed notes up to date and match field activity.
  • Coverage: Handle walk vacations, appointments, and emergencies.
• Retail Associate (20%) – When not on the road, work at our Natick location (Metro Pets) Monday–Friday 11:00–15:00. Responsibilities:
  • Provide customer service and sales assistance.
  • Set up clients for baths.
• Administrative Associate (50%) – Assist with daily scheduling tasks, logistics support, client inquiries, and communication between clients and service providers. Project work varies based on experience and interest.

Qualifications

• Availability: 10:00–15:00 Monday–Friday and one weekend per month.
• Valid driver’s license and reliable transportation.
• Clean criminal record, able to pass a CORI.
• Excellent customer‑service skills, people‑oriented, child‑friendly.
• Experience with dogs of all shapes and sizes.
• Dependable and able to work independently.
• Flexible and capable of handling varied tasks.
• Comfortable switching between tasks (e.g., answering phone, assisting customers).
• Familiarity with Google Apps (Docs, Sheets, Gmail, Constant Contact).
• Previous retail experience a plus; training will be provided.

EEO Statement

All information will be kept confidential according to EEO guidelines.

Benefits

• Coverage provided for time off.
• Great hours (mostly 10:00–15:00 Monday–Friday, with additional shifts available).
• Amazing animals.