Part-Time Retail Associate

Goodwill of Central and Southern Indiana, Inc.; Washington; On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Employee Assistance Program (EAP)

Free mental health counseling services

Financial education program

Sabbatical leave

Daily pay options

Job summary

Goodwill of Central and Southern Indiana, Inc. is seeking a part-time employee for various roles including cashier and donation door attendant. Responsibilities include managing customer transactions, sorting products, and maintaining cleanliness in the store.

Candidates should possess strong customer service, teamwork, and time management skills. Benefits include participation in a comprehensive benefits program and flexible work hours. Join us to support our mission of transforming donations into training and employment services.

Qualifications

• No specific degree required; prior experience is valued.
• Ability to build and maintain customer satisfaction.
• Works well within a team environment.

Responsibilities

• Process customer transactions and maintain cash drawer.
• Sort and identify quality of products for resale.
• Manage donations and maintain a clean working environment.
• Evaluate and ship items for eCommerce sales.

Skills

Customer Focus

Attention to Detail

Teamwork

Technical Knowledge

Communication Skills

Time Management

Job description

Position

Part‑time, hourly rate $16.00. Location: 301 N Cummings Ln, Washington, IL 61571.

Responsibilities

• Cashier:

  Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols. Provides general information about Goodwill programs to educate customers and answer questions. Directs higher‑level questions to the appropriate associate or manager. Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise).

• Textiles or Wares Producer:

  Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains and cleans as needed) and properly labels, tags, and hangs textiles or wares. Produces 100 items per hour for wares or 85 items per hour for textiles, adhering to Goodwill’s pricing standards and updating the daily production tracking sheet. Occasionally uses a pallet jack and regularly uses a conveyor belt.

• Donation Door Attendant:

  Accepts donations from customers and maintains a clean and clear donation door. Quickly and accurately sorts products and distributes them to appropriate areas. Maintains an efficient working area by keeping the backroom clean and organized. Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, and hydraulic lift.

• eCommerce Producer:

  Identifies and secures items of value for ClickGoodwill. Stays informed of market value of merchandise through eBay and other internet shopping sites to properly tag, itemize, and secure items in totes for ClickGoodwill. Packs curated products onto pallets, wraps, and ships totes to ClickGoodwill, meeting the store budget regarding totes shipped per week.

• e‑Books Producer:

  Scans books received by the store and decides what is sent to ClickGoodwill or displayed at the store location. Prints inventory sheets and packs, seals, and ships totes for ClickGoodwill. Identifies top sellers and manages a clean, organized, in‑store sales‑effective display.

• Rack and Cart Runner:

  Checks each rack/cart to ensure quality and value. Properly sizes, merchandises, and purges the sales floor. Maintains a clean and orderly sales floor, puts away carts, and stocks shelves. Runs one textile rack/wares cart per 15 minutes and updates the daily production tracking sheet.

Required Competencies

• Degree and Credential Requirements: None. We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute.
• Customer Focus: Ability to see, comprehend, and relate with customers impartially, building and maintaining customer satisfaction with products and services.
• Teamwork: Works well with others and contributes to team outputs.
• Ethical: Adheres to procedures and protocol, maintains confidentiality, and follows Goodwill’s values.
• Attention to Detail: Pursues quality and safety awareness in task execution.
• Time Management: Manages own time and others’ time effectively.

Preferred Competencies

• Technical Knowledge: Familiarity with computers and relevant software, including basic internet navigation skills.
• Communication Skills: Articulates thoughts effectively using oral, written, visual, and non‑verbal communication, and listens to comprehend customer needs.
• Mathematical Aptitude: Applies mathematical thinking to solve everyday problems.
• Critical Thinking: Uses judgment and reasoning to evaluate alternative solutions and approaches to problems.

Physical Requirements

Hard to Very Hard Physical Work – able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching; use hands to grasp, carry, feel, or touch products and machinery; move and lift 10–50 pounds; manage exposure to moderate noise and temperature variations.

Benefits

• Part‑time employees may participate in a comprehensive benefits program that includes Employee Assistance Program (EAP), free mental health counseling services, robust discount and wellness programming, financial education program, sabbatical leave, and daily pay options.

EEO Statement

Goodwill is an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.

Mission and Values

Goodwill Industries of Central Illinois was founded in 1934 and is recognized as a 501(c)(3) non‑profit organization. We serve 21 counties within Central Illinois and operate retail stores and donation centers across the region. All proceeds from Goodwill stores go toward fulfilling our mission of “helping communities prosper by transforming donations into life and job skills training and employment services.”