Part Time Retail Associate

Columbia Sportswear; Veechdale (KY); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Flexible work schedules with potential

Wellness time off

Employee discount on Columbia brands

Employee Assistance Programs (EAP)

Team-focused culture

Job summary

Columbia Sportswear Company is seeking a Retail Associate to deliver outstanding in‑store experiences and assist customers with questions and purchases.

You will serve as a brand ambassador, demonstrate product features, and recommend options while supporting store leadership and Columbia’s values of customer service and teamwork. Flexible retail schedule is required.

Qualifications

• 2 years of experience in a position or specialization.
• 16 years of age or older.
• No specific education required (High School Diploma or GED preferred)

Responsibilities

• Provide exceptional customer service by addressing consumer questions or issues about product features, benefits and availability.
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise as needed.
• Perform all cash register transactions accurately and efficiently (sales, returns, exchanges, loyalty).
• Contribute to store profitability by managing product flow and stock handling.

Skills

Problem-solving

Sales abilities

Customer service

Education

High School Diploma or GED preferred

Tools

POS systems

Retail software tools

Job description

Benefits

• $14 per hour
• Flexible work schedules with opportunities for advancement
• Wellness time off to support your health and wellness journey
• Employee discount from all our brands including Columbia, Prana, Sorel, and Mountain Hardware
• Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!
• Fun, engaging, energetic team focused on helping you grow!

About the Position

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye‑catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of "Connecting Active People with Their Passions."

As a Retail Associate, you serve as a brand ambassador and ensure exceptional in‑store experiences through positive customer interaction. Within this role, you will employ your natural problem‑solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Company’s values to enhance customer service and teamwork.

How You’ll Make a Difference

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

You Have

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older.

Job Conditions

• Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location‑specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all‑inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities.

Benefits include a 401(k) with matching contributions, free and confidential Employee Assistance Program counseling, commuter benefits such as transit and parking reimbursement, wellness benefits, and employee discounts.