Part time Retail Associate

Columbia Sportswear Company; Pittsburgh (Allegheny County); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

401k plan with company match

EAP + counseling

Transit/parking reimbursement

Wellness benefits

Employee discounts

Job summary

Columbia Sportswear Company is seeking a Retail Associate to deliver outstanding customer service on the sales floor and assist in visual merchandising and store operations. You will help customers select products, process transactions, and support product availability with efficient stock handling.

The role emphasizes friendly customer interactions, brand representation, and teamwork to create positive in-store experiences in a fast-paced retail environment.

Qualifications

• No specific education required; HS diploma or GED preferred.
• 2 years (or less) experience in a similar retail position.
• Experience with Inventory and POS systems.
• Minimum age 16 or older.

Responsibilities

• Provide exceptional customer service by answering questions and making product recommendations.
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Perform cash register transactions (sales, returns, exchanges, loyalty program) accurately.
• Assist with product flow and stock replenishment.

Skills

POS systems

Inventory management

Customer service

Education

High School Diploma or GED preferred

Tools

Retail software

Job description

About the Position

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye‑catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” As a Retail Associate, you serve as a brand ambassador and ensure exceptional in‑store experiences through positive customer interaction. Within this role, you will employ your natural problem‑solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies’ values to enhance customer service and teamwork.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 years (or less) of experience in a similar retail position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• Minimum age 16 years or older.

Job Conditions

Frequently in an active environment that requires the ability to constantly move about, including lifting or moving items weighing up to 40 lbs., using specialized equipment, and exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location‑specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

Benefits

We offer part‑time employees benefits that include a variety of services and products to help make your life and work more rewarding. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers EAP + which is free and confidential 24/7/365 counseling services. There are commuter benefits such as transit and parking reimbursement programs. We have wellness benefits and employee discounts available.

EEO Statement

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.